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Message Central/Front Desk

Message Central Voice Mail Software

Message Central is a multi-line voice messaging software. It supports from 2 to 24 telephone lines simultaneously using any of the Voice Processing Boards supported by ITI's Multi-Voice Toolkit. 

Five thousand mailboxes can be configured in the system, each mailbox holding up to 30 messages. The length of the messages is configurable. 

When a user reaches a mailbox, he hears a greeting message. The subscriber can pre-record up to three greeting messages, one of which is made active using the Greeting option. The maximum length of the greeting is configurable. 


The Message Central features

  • Five thousand Mailboxes
  • Thirty Messages per mailbox
  • Supports up to 24 lines
  • Date and time stamp on all messages
  • New and old message indicator
  • Playback volume control
  • Erase messages
  • Multi-level log file
  • Statistics of call
  • Password for security
  • Send message to another mailbox
  • Forward message to another mailbox
  • Restore erased messages (while in the same transaction)
  • Mailbox activation and de-activation (Audiotext mode)
  • Fast forward, rewind, pause when listening to messages
  • Call notification
  • Three greetings per mailbox
  • Multilingual support.

The system uses a configurable number of digits to identify the mailboxes. These digits are entered by the user when calling the system. Or it can use a DID number to identify a mailbox. To retrieve the messages, the user calls the system, enter his mailbox number when asked, and interrupts the mailbox greeting using the '#' key on the telephone keypad. 


Front Desk Automated Attendant Software

Front Desk is a multi-line automated attendant software. It supports up to 24 telephone lines simultaneously, using any Voice Processing Boards supported by ITI's Multi-Voice Toolkit. 

Front Desk works in conjonction with the Message Central. For each call tranfer not completed, that is busy or not answered, the system automatically accesses the mailbox associated with the extension. Different extensions can be associated with a single mailbox. 

At any time, a live operator can be accessed by keypad. A simple directory can be heard by pressing '#' (pound key) when the user is asked to enter an extension number. The directory is a speech file pre-recorded by the system operator. System users can also reach their mailbox directly by entering '*' (star key) and the mailbox number and password. 


The Front Desk Features

  • Intelligent call transfer
  • Operator access
  • Report busy or no answer
  • Two levels of directories
  • Call screening
  • Each line has its own greeting
  • Day-time and night-time line greetings
  • Statistics of calls/line
  • Statistics of calls/mailbox
  • Message Central features fully integrated

Front Desk is probably the simplest Voice Mail/Automated Attendant software available on the market today. It is easily learned by internal users and easily used by outside callers. 


The Source Code

ITI Software provides you with the source code of FRONT DESK and Message Central voice mail/automated attendant software. These programs, written in 'C' using the Multi-Voice toolkit are fully commented and you can use them to create your own voice mail product. Except for the one-time, up-front license fee, you don't have to pay any royalties or license fees to ITI Software to resell executable form of the software, whether or not you modify it. This way, you have complete control over the product you 

ITI Software will fully support the technical aspect of the program, at no charge. 

All 'C' modules are compiled using Borland 'C'. 

The complete licensing package is bundled with the Multi-Voice and Multi-Voice GUI toolkits. 


System Requirements

IBM PC or compatible running DOS 3.3 or higher (6.2 recommended) 
Any of the supported Voice Processing boards 
C/C++ Compiler: Borland's V3.1..V4.5, Borland's Turbo V3.0. 


IMPORTANT: Demo files installation instructions
 

Demos (for Dialogic)

Version 4.0 for Windows (95/98/ME/NT/2000)

Front Desk Demo for Windows (95/98/ME/NT/2000)

Version 3.6 for DOS 

Message Central Demo (requires MC prompts only)
Front Desk Demo (requires MC and FD prompts) 
Message Central Prompts for DIALOGIC
Front Desk Prompts for DIALOGIC

Text of the prompts required by Message Central/Front Desk
Message Central/Front Desk User's guide ready to print on an HP Laser Jet printer. 



PRICING
Source Code and All Tools for only $5000 US

Executable Code for only $99 US


ITI Software
Tel: 514-597-1692 Fax: 514-526-2362
Click here  to send us an email message
or address your message to: info@iti-logiciel.com 4578